Your privacy matters
Privacy Policy
Last updated: 20 October 2026
FEMMAC (“Femmac”, “we”, “us” or “our”) respects your privacy. This policy explains what personal information we may collect when you browse our website, contact us, subscribe to updates or place an order, and how we use and protect that information.
Information we collect
Depending on how you use the store, information may include your name, email address, telephone number, delivery and billing details, order history, messages to our team, and newsletter preferences. When you browse, technical information such as device and browser details, pages viewed, and session identifiers may also be processed to operate and protect the website.
How we use information
- To process orders, arrange delivery, provide customer support, and manage returns or order issues.
- To maintain your account, remember your cart, and communicate important service updates.
- To send marketing messages when you have signed up or otherwise permitted them; you can opt out at any time.
- To maintain website security, prevent misuse, understand store performance, and meet legal obligations.
Cookies and similar technologies
The website may use essential cookies and similar technologies to keep the store working, maintain sessions, and remember your choices. Optional analytics or advertising technologies may be used only where configured and, where required, with your consent. You can manage cookies through your browser settings; disabling essential cookies may affect store functionality.
When information is shared
We may share the information needed to fulfil your request with service providers such as delivery, hosting, customer-support, and payment providers, and where disclosure is required by law or necessary to protect our rights and the security of customers. We do not sell personal information for money. Service providers are expected to handle information only for the services they provide and in accordance with applicable requirements.
Retention and security
We keep personal information for as long as needed for the purposes described here, including order administration, customer support, security, and record-keeping required by law. We use reasonable safeguards designed to protect information, but no online service or transmission can be guaranteed completely secure.
Your choices and requests
You can unsubscribe from promotional email using its unsubscribe link. You may also contact us to request access to, correction of, or deletion of personal information, subject to applicable law and any records we are required or permitted to retain. We may need to verify your identity before completing a request.
Children and policy updates
Our store is intended for general customers and is not designed to collect personal information from children. We may update this policy as our services or legal requirements change. The latest version and its update date will be published on this page.
Contact us
For privacy questions or requests, contact the Femmac team at femmacmakeup@gmail.com or use our contact page.